Role of AI chatbots in education: systematic literature review

🤖 Plain-English Summary

Abstract AI chatbots shook the world not long ago with their potential to revolutionize education systems in a myriad of ways. However, our research also emphasizes significant challenges and critical factors that educators need to handle diligently.

🔑 Key Findings

• AI chatbots can provide immediate support by answering questions, offering explanations, and providing additional resources.
• Chatbots can also act as virtual teaching assistants, supporting educators through various means.
• In this paper, we try to understand the full benefits of AI chatbots in education, their opportunities, challenges, potential limitations, concerns, and prospects of using AI chatbots in educational settings.

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