Trust in AI and Its Role in the Acceptance of AI Technologies

🤖 Plain-English Summary

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Overall, the role of trust in the acceptance of AI technologies was significant across both studies.

🔑 Key Findings

• Given the progress in the development of AI, a correspondingly sophisticated understanding of trust in the technology is required.
• This paper addresses this need by explaining the role of trust in the intention to use AI technologies.
• Study 1 examined the role of trust in the use of AI voice assistants based on survey responses from college students.

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