Students’ voices on generative AI: perceptions, benefits, and challenges in higher education

Abstract This study explores university students’ perceptions of generative AI (GenAI) technologies, such as ChatGPT, in higher education, focusing on familiarity, their willingness to engage, potential benefits and challenges, and effective integration. Insights from this study can inform policy development around the integration of GenAI technologies into higher education.

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• 1 A survey of 399 undergraduate and postgraduate students from various disciplines in Hong Kong revealed a generally positive attitude towards GenAI in teaching and learning.
• 2 Students recognized the potential for personalized learning support, writing and brainstorming assistance, and research and analysis capabilities.
• 3 However, concerns about accuracy, privacy, ethical issues, and the impact on personal development, career prospects, and societal values were also expressed.

Understanding this could lead to better treatments, improved diagnostics, or a deeper grasp of how the human body works — benefiting patient care globally.

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