Role of AI chatbots in education: systematic literature review

Abstract AI chatbots shook the world not long ago with their potential to revolutionize education systems in a myriad of ways. However, our research also emphasizes significant challenges and critical factors that educators need to handle diligently.

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• 1 AI chatbots can provide immediate support by answering questions, offering explanations, and providing additional resources.
• 2 Chatbots can also act as virtual teaching assistants, supporting educators through various means.
• 3 In this paper, we try to understand the full benefits of AI chatbots in education, their opportunities, challenges, potential limitations, concerns, and prospects of using AI chatbots in educational settings.

These innovations can translate to real-world improvements in technology, infrastructure, and everyday tools.

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