Disruptive Technologies and Operations Management in the Industry 4.0 Era and Beyond

In the Industry 4.0 era, automation and data analytics emerge as the major forces to enhance efficiency in operations management (OM). is proposed and the roles played by policy makers are also discussed.

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• 1 Disruptive technologies, such as artificial intelligence, robotics, blockchain, 3D printing, 5G, Internet‐of‐Thing, digital twins, and augmented reality, are widely applied.
• 2 They potentially will bring a radical change to real world operations.
• 3 In this study, we first explore several major disruptive technologies, examine the corresponding OM studies, and highlight their current applications in the industry.

This research advances how AI systems learn, reason, and solve problems — with direct implications for automation and scientific discovery.

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